Reg E & the Electronic Fund Transfer Act
Wednesday, October 5, 2022
3:00 pm – 4:30 pm Eastern
Regulation E governs a wide range of products, including ACH, EFT, ATM, debit cards, gift cards, and more. Knowing the overall rules is not enough. Do you understand the error resolution process? Who is liable when things go wrong and how is that determined? This webinar will teach you the related EFT compliance requirements, including lesser-known prohibitions.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Determine a consumer’s liability for unauthorized transfers
- Define unauthorized transaction and access devices
- Explain the procedures and timeframes for error resolution
- Distinguish between solicited and unsolicited issuance of an access device
- Decide whether an advance change in terms notice is required
- Understand the requirements for international remittances
WEBINAR DETAILS
Person-to-person/business transfers are just the latest in a long line of emerging electronic fund transfers. ATMs, ACH, home banking, bill payer, debit cards, and mobile banking are all covered by Regulation E. This webinar will explore the rights and liabilities of consumers and financial institutions, including issuing an access device, disclosures, error resolution, and everything in between. You will learn about error resolution timeframes and common mistakes. It will also touch on the required disclosures for international remittances, gift cards, payroll card accounts, and a couple lesser-known prohibitions and compliance requirements.
WHO SHOULD ATTEND?
This informative session will benefit anyone involved with ATM and debit cards, other EFT services, error resolution/consumer complaints, fraud, compliance, and audits.
TAKE-AWAY TOOLKIT
- Coverage chart
- Error resolution cheat sheet
- List of internet resources
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
SPEAKER
Mary-Lou Heighes
Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.
Involved with financial institutions since 1989, Mary-Lou has over 25 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
Attendance verification for CE credits provided upon request.
Webinar Sponsored by Financial Education & Development
If you are having issues with registering online, please contact CBAO's Education, Training & Special Events Coordinator, Malia Widder, (614) 610-1877.
| Registration Options (Member/Non-Member Pricing) |
Live Webinar ($265/$400) – The live webinar option allows you to have unlimited connections within your institution to virtually attend the Live Webinar. The session includes question and answer sessions, handout and take-away toolkit, and the presenters contact information for follow-up, will all be emailed to you the morning of the live webinar.
On-Demand Webinar + Free Digital Download ($295/$450) – Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 2 business days after the live webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.
Both Live Webinar & On-Demand Webinar + Free Digital Download ($395/$600) – Includes Live Webinar and Recorded Webinar options above.
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