Mortgage Servicing Compliance
Friday, October 18, 2019
11:00 am – 1:00 pm Eastern

In a sense, servicing consumer mortgage loans has always been a bit of the "wild west" of compliance, meaning there was little in the way of rules and regulations. But thanks to the financial crisis and resulting exposure of unsavory practices, rules were put into place by the Dodd-Frank Act. In addition, the CFPB has issued additional regulations since that time that further the requirements mortgage servicers must follow. As well, we’ve seen a lot of attention and a proposal from the CFPB on debt collection standards.

These rules include many "standard" requirements dealing with periodic statements and escrows, for example, but most of the requirements focus on how servicers deal with distressed borrowers - from mandating "early intervention" and processes around loss mitigation applications, to foreclosure timing rules.

We'll focus on these critical areas as well as the rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Topics Covered:

• Requirements from the CFPB, including servicing transfer rules, notices, and successors in interest
• New developments in Debt Collection, including the CFPB’s new Regulation F proposal
• Clarifications of foreclosure protections
• Treatment of borrowers in bankruptcy
• Fair Debt Collection Practices Act (FDCPA) rules, including their impact on the rules
• Periodic statement ( Regulation Z, Truth in Lending) and similar disclosure requirements, including exemptions
• ARM (Adjustable Rate Mortgage) change notification requirements
• Dealing with partial payments
• Providing payoff statements
• Force-placed insurance requirements
• Reasonable servicing policy and procedure requirements
• Early intervention rules
• Loss mitigation options, applications, and processes
• Servicing file requirement
• Foreclosure rules, including timing and notices

Who Should Attend?   

This interactive session will provide an in-depth understanding of these rules, which is imperative for anyone performing duties in consumer mortgage servicing areas of your financial institution. These individuals include loss mitigation specialists, collectors, supervisors, auditors, special asset staff, compliance officers, auditors, counsel, and others working in similar positions.

Speaker:

Carl Pry

Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by Total Training Solutions

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.