Improving Your Teleconsulting
Improving Your Teleconsulting
Wednesday, October 23, 2019
10:00 a.m. - 11:00 a.m. Eastern
Special Note: No fee for the first 7 organizations to register!
Description:
Improve your teleconsulting calls through focused preparation, entry lines that establish credibility and interest, and proper note-taking. These skills will be discussed during this workshop that will enhance your calls.
Highlights:
- Learn the steps of preparation for teleconsulting calls
- Develop an entry line script with specific steps that will create an interest
- Learn to take notes while on the telephone
Take-Away Toolkit:
- Quadrant Note-Taking methodology
- Customer scenario to improve teleconsulting
- Manager follow-up packet
Who Should Attend?
This interactive session will benefit those who open accounts primarily with consumer clients.
Please contact Cindy Griffith at [email protected] or 330-879-5474 if you prefer a session specific to your team with a focus on a current deposit campaign.
Virtual Webinar Sponsored by Cohen Brown