Developing BSA Training

Tuesday, October 27, 2020 
2:30 pm – 4:30 pm Eastern

During this program you will learn how to build a BSA training program appropriate for each group of employees in your organization.

We will cover how often employees should receive training, what kinds of conversations your employees could get into that can cause issues. You may have officers asked "What should I do with this $13,000 deposit it or what?" and you may still have tellers telling customers "make it under $10,000 so we don't have to do a CTR". These are what can be called the "felony moment" conversations instead of a "Kodak moment".

Not only will we look at timing and conversations but we will exam content of training appropriate for Board, Frontline, Lending and Operations. How to build units of training that can be put in some modules and extracted from others.

Topics Covered:

• Training for lenders and red flags
• Conversations tellers should or should not have about CTRs
• Building a comprehensive training program that examiners will respect
• Avoiding out dated thinking on training
• Understanding regulatory, policy and job specific training requirements
• Training for the Board
• Training for orientation
• Common pitfalls and employee behavior that can cause BSA problems
• Timing, content and tracking for BSA modules
• Receive a frontline handout and ppt for BSA training

Who Should Attend? 

This webinar is designed for BSA officers, BSA coordinators and compliance officers.

Instructor

Deborah Crawford

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by Total Training Solutions

If you are having issues with registering online, please contact CBAO's Education, Training & Special Event Coordinator, Patti Webb, (614) 610-1877.