Check Returns and Adjustments: Do’s and Don’ts
Wednesday, April 24, 2019
12:00 pm – 1:00 pm Eastern 

This payments webinar will discuss the proper handling of returns items and how to meet required return time-frames. Handling of adjustments under the ECCHO Rules and the FRB Rules will be discussed in detail.

• What is the difference between a return and an adjustment?
• What are your rights and responsibilities for these types of exception items?

The recent evolution to check collections through image presentment makes understanding the difference even more important. This webinar will address the rights of the paying bank for the return of checks and how to make an adjustment claim against the depository bank when necessary, thus, mitigating and potentially reducing overall risk to your financial institution.

What You Will Learn:

• Proper time-frame for handling Fed adjustments
• Proper time-frame for handling ECCHO adjustments
• Return rules identified in Regulation CC
• Understanding of the returns hierarchy

Who Should Attend?  

Bank Compliance, Checks, Operations Policies and Procedures, Payments, Regulatory Compliance

Speaker:

Angie Smith, AAP, NCP, SVP – Professional Development, WesPay

Angie currently serves as the Senior Vice President of Professional Development Events at WesPay, where she is responsible for member programs supporting the AAP and NCP accreditations.

Angie is a recognized industry expert in both paper and electronic payments regulation. She brings thirty years of payments experience to WesPay Advisors and has worked for leading payments organizations, including Federal Reserve Bank, Viewpointe, and MACHA – The Mid-Atlantic Payments Association. She consults to financial institutions in the areas of payments regulations and process improvement.

Prior to joining WesPay, Angie spent seven years at various regional payments associations and was responsible for managing education and consulting services to financial services. Angie spent over thirteen years at the Federal Reserve Bank, where she was responsible for processing handling of checks, returns and adjustment.

Angie currently serves on the ECCHO Editorial Board for the NCPC Program. She also holds an AAP and NCP accreditation.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by BankersHUB

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877