Client-Facing Team Fraud Identification and Prevention
Client-Facing Team Fraud Identification and Prevention: PPP/Unemployment, Elder Exploitation, Reverse Mortgage Fraud
Thursday, July 7, 2022
12:00 – 1:00 pm (Eastern Time)
Attendees will hear about the distinct types of fraud, the impact of this fraud, and how client facing teams can identify and prevent this type of fraud; including best business practices in incident response to these criminal activities.
This session is designed for client facing teams and takes attendees through fraud trends targeting the Paycheck Protection Program (PPP), Economic Injury Disaster Loan (EIDL) program and Unemployment Insurance (UI) program impacting the financial institution and their clients. This session also leads attendees through trends in reverse mortgage fraud specifically targeting elder clients. Attendees will hear about the distinct types of fraud, the impact of this fraud and how client facing teams can identify and prevent this type of fraud. This session also provides best business practices in incident response to these criminal activities.
Topics include:
- Trends in Paycheck Protection Program (PPP), Economic Injury Disaster Loan (EIDL) program and Unemployment Insurance (UI) program fraud
- Reverse Mortgage Fraud Trends impacting elder adults
- Client facing best business practices for the identification of these types of fraud
- Incident Response for these types of fraud schemes
Who Should Attend:
- Client Facing Teams
- Deposit Operations/Electronic Banking
- BSA and Fraud
- Compliance Officers
- Internal Audit
- Information Security/Technology
- Senior Management
Instructor
Terri Sands
Secura Risk Management / Founder
Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations.
Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.
Attendance verification for CE credits provided upon request.
Webinar Sponsored by BankersHUB
If you are having issues with registering online, please contact CBAO's Education, Training & Special Event Coordinator, Malia Widder, (614) 610-1877.
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Webinar and Playback* ($295/$445)
*Playback has no expiration.
Additional Hookup - Registering another banker from a different location ($185/$225)
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