15 Reasons Training Doesn’t Stick

Wednesday, October 28, 2020 
11:00 am – 12:30 pm Eastern

What’s the difference between learning and training? Why doesn’t training always stick? Who is responsible for “the stick”? Join Vicki Kraai and find out why, at any company, learning isn’t just the job of the training department!
You will learn that training isn’t always the right answer to performance problems or enhancements. There is a myriad of reasons why people don’t perform well and a company’s first response often is “we need more training!”
The most common performance-related issues are caused because learners don’t… 

• Know what to do
• Know how to do it
• Have the proper tools
• Want to do it
• Feel a need to do it
• Know they aren’t doing it

The kicker? Training can only address one of these six! Tune in and find out if you are right about which one the training department can address.
Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent performance issues.

Topics Covered:

• The training doesn’t have immediate application
• Leadership doesn’t coach to reinforce the training
• Learning is considered less important than performance

Who Should Attend? 

Managers, supervisors, trainers and anyone responsible for professional development and employee performance.

Instructor

Vicki Kraai

Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program.
She founded her own Community Banking Consulting firm, VK Solutions in 2010 specializing in coaching and assisting financial institutions to improve their bottom line through their people portfolio. She has a passion for developing people for success in the financial services industry.
Attendees of her training and coaching sessions value Vicki’s highly engaging “been there, done that” approach to all facets of her training.
Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.
Vicki was recently announced as the new CEO of InterAction Training.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by Total Training Solutions

If you are having issues with registering online, please contact CBAO's Education, Training & Special Event Coordinator, Patti Webb, (614) 610-1877.