THE AGENDA

(Subject to change)

This year we're excited to present an agenda packed with fantastic keynote speakers and educational sessions on industry hot topics:

Tuesday, August 6

8:00-10:00 a.m. — Board & Committees Meetings  
11:00-5:00 p.m. — 2019 Annual Golf Outing at Signature of Solon
7:00-10:00 p.m. — Welcome Reception at Punch Bowl Social

Wednesday, August 7

6:00–7:00 a.m. — Morning Fitness Boot Camp

8:00-9:00 a.m. — Registration & Breakfast

9:00-9:15 a.m. — Convention Opening 

9:15-10:30 a.m. — Keynote Session: Crisis Leadership and Decision-Making  – Robert J. Darling
Lt. Col. Darling shares the principles of crisis leadership and decision making with his audiences with an "edge of your seat” presentation that’ll take you from the moment the attack was realized, to the courageous decisions made to stop it, to the safeguards and policies our country now has in-place in an attempt to prevent it from ever happening again. This presentation is designed to ensure we, as a nation, never forget the events of 9/11/01, and to inspire all leaders to take the necessary steps to protect and safeguard their employees, organizations and their communities. 

10:30-10:40 a.m. — Exhibit Hall Grand Opening 

10:40 a.m.-Noon — Exhibit Hall / Networking Break 

Noon-1:00 p.m. — Attendee Luncheon

1:00-2:30 p.m. — Keynote Session: E + R = O: Event + Response = OutcomeTim Kight
Life comes at us fast. Things happen every day. Situations, people, responsibilities, challenges, change… we are constantly dealing with the stuff of life. This presents a universal challenge for every company and individual: How do we navigate the events of life and work in a way that produces the best possible results? The answer lies with implementing a simple and powerful framework into your life. A system for being intentional about the way you think, make decisions, and act.

2:30-3:00 p.m. — Exhibit Hall / Networking Break 

3:00-4:30 p.m. — Acceptance or Avoidance:  Learn How to Manage Your Marijuana Banking Risk – Angela Lucas, Sterling Compliance, LLC – Ralf Kaiser, Integrated Compliance Solutions, LLC – Joe Kopko, HUB International – Kevin Allard, Ohio Department of Financial Institutions Superintendent
In this session, we will frame the marijuana discussion - from the perspective of banking this space or steering clear - to pulling in hemp and CBD considerations.  We will touch on the economics of providing banking services to marijuana- and hemp-related businesses, how your correspondent banking relationships may be impacted, explain how your BSA/AML Compliance Program will need to address marijuana and hemp, and provide insight into the insurance programs that have been designed to manage your risk in this space.  

5:00-6:00 p.m. – Happy Hour in Exhibit Hall

6:00-7:30 p.m. — CBAO FED PAC Silent Auction

7:30-10:00 p.m. — Community Banking Family Feud

10:00-11:30 p.m. — CBAO Private Bar

Thursday, August 8

6:00–7:00 a.m. — Morning Fitness Boot Camp

7:00-8:00 a.m. — Registration & Breakfast

8:00-9:30 a.m. — Annual Meeting & Industry Update

9:30-11:00 a.m. — Exhibit Hall / Networking Break 

11:00-Noon — Breakout Sessions:

CECL for Community Banks – The Practical Path Forward – Tim McPeak, Abrigo
As the transition to CECL moves ever closer, many smaller financial institutions have started to grapple with how to apply the new standard to their ALLL process in a practical way. This session will focus on the key elements of the standard financial institutions need to consider as they plan their path forward. Specific topics will include portfolio segmentation, available loss rate methods, qualitative factors, and forecasts.

Best and Worst ALCO Practices: Earnings and Risk Management – Todd Taylor, CPA, CFA, Founder & President, Taylor Advisors
Financial institutions have many different approaches to the ALCO process. Some ALCO meetings are geared towards rates and the economy, some focus on interest rate risk, and others emphasize investments. But what should an ALCO process really look like? In this session, we’ll attempt to answer that question by pointing out key balance sheet areas that should be discussed during ALCO meetings. By looking at these positions from the perspective of past, present and future, the ALCO can begin to develop forward-looking strategies to improve profitability. The presentation will wrap up with a real-world example of an underperforming bank versus an outperforming bank, and how an effective ALCO process made all the difference.

Recognizing and Preventing Fraudulent Instructions, Social Engineering and Cyber Crimes  – John Menefee, CyberRisk Product Manager, Travelers - Tracey Santor, Bond Product Manager / Financial Institutions, Travelers
Insurance Companies have a unique perspective to spot trends as they occur across the country. Please join two of our product managers as they discuss recent trends, and present best practices which banks can incorporate in order to prevent the fraudsters from winning (…replete with examples of what not to do!).

Noon-1:30 p.m. — Lunch: Dine Around Town

1:30-2:30 p.m. — Economic Outlook: Cracking the CodeJames Nowak, United Bankers’ Bank
Today, there is an overwhelming amount of information and opinions available to today’s banker on the topic of economics.  Unfortunately, a lot of this information can come to totally different conclusions on the same topic.  This is not only confusing, but is typically meaningless to a bankers ALCO process and operating environment.  In this session, I will try to help bankers decode the messages that really matter to their business, what is the likely path of interest rates, credit risk and loan demand.  

2:30-3:00 p.m. — Exhibit Hall / Networking Break

3:00-4:30 p.m. — Breakout Sessions:

Social Engineering, Cybersecurity and HackingBen Hayden, Risk Services Supervisor, SHAZAM 
The many ways your employees are connected to people and industries outside the bank are growing exponentially. As email, social media and other technologies expand our personal and professional networks, potential threats to your financial institution increase. An attacker can use these tools to manipulate their victims into divulging crucial, confidential information and it’s one of the main components in every cyberattack. These methods come under a variety of names — phishing, smishing, vishing and more. We’ll study the anatomy of a cyberattack using real life tools and examples and provide ways to reduce your risk.

The New Frontier - Digital Customer Engagement – Daniel O'Sullivan, Senior Product Design Lead, nCino – Emily Singleton, Product Manager, nCino
Perhaps you’ve noticed: There is a driving theme across the financial services industry to innovate and improve the customer experience when interacting with a financial institution. Research shows customer expectations for this experience are drastically changing. As foot traffic to branches decreases year over year, you need to evaluate your financial institution's strategic plans to ensure you’re not left behind. This session will discuss industry trends in digital customer engagement and provide you with the tools to begin taking steps to create a delightful customer experience. 

5:30-6:30 p.m. — Exhibitor & Sponsor Appreciation Cocktail Party

6:30-10:00 p.m. — Chairman’s Wine Tasting

10:00 p.m.-1:00 a.m. — CBAO Bar

Register Online »


This year’s convention was action packed with great speakers and wonderful events. The best value was the numerous opportunities to network with exhibitors, sponsors, and especially fellow community bankers.

– Mike Monnier
Osgood State Bank