CBAO Service Corporation

Save resources and time by taking advantage of CBAO’s products and services. CBAO Service Corporation negotiates, for the benefit of CBAO members, substantial discounts and fee income opportunities. These discounts save CBAO members over $1 million annually. Through CBAO's partner program, members are able to offer discounts and fee income opportunities to their customers, resulting in substantial savings for the customer, and increased fee income to CBAO's members. We partner with providers of the highest quality products and services,  so due diligence is done for you. 

Contact Aza Bittinger at 614.846.2238 for additional information on any of the partners below.

+ Agent Credit Card Program

ICBA Bancard & TCM Bank
Allison Park, Pennsylvania 
Contact: Frank McGonagle at (470) 219-5468
TCM Bank, N.A. provides community banks access to comprehensive and innovative credit card issuing for both consumers and small businesses. Maximize your bank's credit card issuing revenue to give your bank the maximum benefits of a credit card portfolio while limiting or eliminating your exposure risks and costs. Competitive credit card portfolio valuation, consultation and purchase options are also available.

ATM Network and Debit Card Services

Nashotah, WI
Contact: Andy Huth at (800) 278-8150 

As one of the last member-owned and member-controlled EFT networks and processors remaining in the industry, SHAZAM is committed to operating for the benefit of our financial institutions and maintaining our independent, not-for-profit business philosophy. Our participating institutions have provided our direction and focus for over 30 years, resulting in the creation and provision of solutions for ATM processing, debit card processing, business debit cards and health savings account debit cards, surcharge free alliances, fraud detection and case management, effective marketing campaigns, ACH services, merchant services, IT risk assessments and security assessments, and core processing. SHAZAM's mission is to provide and enhance the opportunity for our affiliated financial institutions to compete effectively and profitably in the marketplace through the delivery and support of these quality, comprehensive, innovative and timely electronic financial services. We will provide all services at the lowest possible cost without compromising quality or reliability.

Automated Valuation Models (AVM) and Flood Certificates

Milford, Ohio 
Contact: Rick Bateman at (513) 621-6699 ext. 1712

  • Automated Valuation Models (AVM)
  • Flood Certificates
  • Flood Determination and AMC Services for 1-4 family units

Bank Equity

StoneCastle Financial Corp. 
New York, New York 
Contact: Joseph Healy at (212) 354-6500 

StoneCastle Financial Corp. is an investment company established to serve as an investor in publicly traded and privately held community banks seeking capital for organic growth, acquisitions, share repurchases and other refinancing activities. We are focused on investing our capital in long-term, passive, non-control investments.

Business Supplies, Financial Forms and Printed Documents

Staples Advantage
Worthington, Ohio 
Contact: Garry Ogilvie at (248) 568-9017   

CBAO has partnered with Staples Advantage to offer a competitive purchasing program for all of your business needs. From technology and break room products, to furniture and print services, discover all the ways Staples Advantage can help you business. You will save money on every order, get fast, free next day delivery, and have more time in your day to get the job done. As a new member, you will save an average of 20% on a wide selection of high quality products and services. The brands you look for, the products you rely on, all from a single source - Staples Advantage.

Credit Card Program

Madison, Wisconsin 
Contact: Lyle Krall at (608) 249-2270

A leading global provider of banking and payments technologies, FIS provides financial institution core processing, and card issuer and transaction processing services, including the NYCE Network to more than 14,000 financial institutions and businesses in more than 90 countries worldwide.

Disaster Recovery

MPA Systems, Inc. 
Fort Worth, Texas 
Contact: Gary Halstead at (972) 974-0944 

MPA Systems, Inc., a United Technologies company, has been providing modular buildings to financial institutions since 1962. Our disaster recovery program guarantees delivery of a modular building within 24-72 hours, which is free for 6 months and equipped with furniture, phones, drive-up windows, night depository, and alarm and surveillance systems, all for a low annual fee. In addition to our disaster recovery program, we offer buildings for sale or lease. Our buildings are built and designed for financial institutions and include drive-up windows, teller line with undercounter steel pedestals, and an after hours depository. Additional options include alarms, surveillance systems and remote drive-ups. We offer various sizes and layouts to meet your needs.

Fixed Income Broker/Dealer

ICBA Securities
Memphis, Tennessee
Contact: James L. Reber at (800) 422-6442 

ICBA Securities provides community bankers with quality investment products, services and education at competitive prices. Included are asset/liability and liquidity assistance, bond accounting and safekeeping, transaction analysis, performance profiles, and research assistance. ICBA Securities also has a mandated set of policies for the protection of the banker including rigorous sales rep requirements, a suitable security list, and a pricing policy that is determined by its Board of Directors (also community bankers).

Investment Portfolio Management

New York, New York 
Contact: Kim Weeks at (212) 354-6500 

One of America’s largest and most respected asset management firms dedicated to the U.S. banking industry, StoneCastle offers deposit and liquidity solutions including our StoneCastle Deposit Network and Federally Insured Cash Account (FICA®) for Banks.

IT Services

NetGain Technologies
Cincinnati, Ohio
Contact: Aimee McNeal at (513) 354-0045

NetGain Technologies developed into one of the world’s top 100 managed IT service providers by creating solutions for business problems. NetGain Technologies has served community banks in the Southeastern and Midwestern region since 1984 from seven branch offices throughout the area. An industry-leading, secure network operations center staffed by more than 85 technicians and engineers—with more than 250 technical certifications—forms the core of Technology OneSource, the company’s award-winning managed IT services package for growth- and security-oriented companies. NetGain Technologies is SOC 2 Type II-certified, enabling the company to deliver a best-in-class service while maintaining confidentiality, privacy, processing integrity, availability, and security.

Loan/Lending Services

College Ave Student Loans
Wilmington, Delaware
Contact: Reid Moehn at (619) 865-3395

The team at College Ave Student Loans learned from other complicated lending companies and decided to make getting a private student loan for college better. 
By specializing in student loans, they’re able to give you the attention you deserve and deliver loans that are simple, clear, and personalized for you. 

Whether you’re an undergraduate, graduate, or parent, you can get the money you need to reach your higher education goals.
With competitive rates, multiple repayment options, and a customer-friendly experience from application through repayment, they’ll help you find your best college loan in a way you can understand, and they’ll make it fast and easy. 
Plus, they have the tools and resources to help you succeed and pay for school without the worry.

Merchant Services

FiNet, Inc. 
Boardman, Ohio
Contact: Richard S. Camardo at (800) 487-5577 

FiNet offers a no-liability turnkey merchant services solution for financial institutions interested in professional service, competitive pricing and a customized program. Our program allows your business customers to manage their business processes more efficiently and provides a superior payment solution, offering secure solutions for credit and debit cards (including virtual and mobile terminals), checks, recurring payments, cash advances, loyalty/gift cards, pre-paid cards and electronic invoice presentment. As the CBAO endorsed merchant services provider, our focus is to service community banks with the same care and understanding your customers, clients and merchants have grown to expect.

Package Delivery

Lansing, Michigan 
Contact: Barb Mackie at (800) 325-7000

CBAO members can now save up to 30% on an expanded portfolio of UPS air and international Express shipping. That's a significant savings over FedEx published rates! Simple shipping and special savings, it's that easy! For complete details or to sign up, click here.

SBA Lending

SBA Complete
El Segundo, California
Contact: Brian Carlson at (310) 775-2571

SBA Complete is the most experienced outsource SBA lending operations provider in the country. Our national team helps financial institutions avoid the headaches of building and managing SBA 7(a), 504, and USDA lending programs with a full-service model that includes loan fulfillment from underwriting to close, loan guaranty sales management, servicing, due diligence and file reviews.

Staff Training

LGL Leadership
Lansing, Kansas
Contact: Guy Hatch at (860) 280-4152

LGL is a leadership development company led by West Point graduates. We design Collaborative, Tailored, and Practical high-energy programs that focus on translating best practices for leadership into each organization’s unique context delivered by a cadre of accomplished leadership practitioners. We didn’t just learn it, we lived it!TM

Risk Management

Brentwood, Tennessee
Contact: Jessie Hogue at (888) 370 - 5552 ext.7411 

Ncontracts is the leading provider of risk management solutions for banks. Our comprehensive and secure online product suite and team of exceptional legal, financial, technology, and client services experts enable community banks to successfully manage third-party vendor relationships and contracts, assess, address compliance risks, audit findings, replace manual tasks with time-saving and cost-cutting software and guidance.