Stick With Me From Start to Finish

Stick With Me From Start to Finish

Tuesday, December 3, 2019
10:00 AM - 11:00 AM Eastern

When discussing cyber-attacks against your bank, the discussion is not if, but when. Attempted cyber-attacks occur against all businesses every day — some are successful and some are not.

The Universal Banker allows customers to obtain exceptional service for all their financial needs without the customer being handed-off to another person.  

It’s important to make sure the banker is well prepared before for the role of a universal banker. The preparation will allow them to be competent, comfortable and confident which will project to the customer.

This workshop will discuss this interaction incorporating perfect concepts that seem very simple but must be conducted with consistency.  Especially, the language used when they transition from a traditional teller role to that of a banker.

Join us for the exciting journey of a Universal Banker.


Please contact Cindy Griffith at or 330-879-5474 if you prefer a session specific to your team with a focus on a current deposit campaign.

Virtual Webinar Sponsored by Cohen Brown


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