Safe Deposit Box Access and Exit Procedures

Safe Deposit Box Access and Exit Procedures

Safe Deposit Box Access and Exit Procedures
Friday, July 12, 2019
12:00 pm – 1:30 pm Eastern 


The safe deposit business is often thought of as a “low risk – low reward” business. This is far from the reality. Generally, the risks outweigh the rewards.

“Mistakes” (e.g. control breakdowns) in the safe deposit area expose the financial institution (bank, savings association, credit union) to unlimited liability. Since the lessor of the box (the financial institution) does not know what is in the lessee’s (customer) box, any claim against the bank can be for unknown and unlimited amounts.

In addition to mistakes that occur in the decedent box renter process, other serious mistakes can occur in the access process.

This safe deposit webinar provides attendees with the best safe and sound practices and controls during the process of allowing customer access and exiting of the customer’s safe deposit box.

Topics Covered:

  • The Definition of Access
  • General Access Issues
  • Verification Procedures
  • Box Removal Procedures
  • Re-vaulting Procedures
  • “Notification of Death” Procedures
  • Required Documentation
  • Access Tickets
  • When to Deny Access


Paul Sanchez, PSA Professional Service Associates / Founder

Paul J. Sanchez, CPA, CBA, CFSA conducts a CPA practice in Port Washington, New York. He is also the owner of Professional Service Associates (PSA), a consulting and professional training and development business servicing corporate clients (auditors, controllers, etc.), CPA firms, professional associations and others. He was an assistant professor at Long Island University – C.W. Post Campus as well as an adjunct lecturer at City University of New York. Prior to starting PSA, he was the Vice President-Professional Development for the Audit Division of a regional bank and Director of Professional Practices and Vice President of a money-center bank, where he directed the professional practice development and training for internal auditors.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by BankersHUB

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877

Registration Options
Live Webinar: Register for the live event and get five days access to the On Demand Playback. You’ll have an opportunity to ask questions during the presentation and be free to review the content for the next 5 (business) days Registration also includes links to presenter materials, handouts, and pdfs.
Additional Hookups: Registering another banker from a different location

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