ACH Death Notification Entries and Reclamations

ACH Death Notification Entries and Reclamations

ACH Death Notification Entries (DNEs) and Reclamations
Tuesday, March 19,  2019
2:00 pm – 3:30 pm Eastern 


Processing ACH payments from the Federal Government can be challenging!  This session will outline details on when account holders are deceased and what your responsibilities are to the Federal Government if they are receiving benefit payments.

You will learn what the Green Book is and how this valuable on-line tool will help you with processing DNE’s and Government Reclamations.

The NACHA Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations. A side by side comparison of Commercial vs. Government Reclamations will be included to know what the difference is and how to handle each one

Topics Covered:

  • Detail the processes on handling Death Notification Entries (DNE’s)
  • List the timeframes to return ACH Entries for deceased accountholders
  • Describe Return Reason Codes when returning benefit payments for deceased account holders
  • How to handle and process Federal Government Reclamations
  • Identify RDFI Liability for Federal Government Benefit Payments and deceased account holders
  • Outline the timeframes for responding to Government Reclamations

Who Should Attend?  

ACH, Audit, Fraud and Loss Mitigation, Operations Policies and Procedures, Payments, Regulatory Compliance, Risk and Fraud


Donna Olheiser, AAP,VP Education, Dynamic Mastership

Donna Olheiser, the Vice President of Education Services for Dynamic Mastership, is a Certified Master Trainer and an experienced Project Manager, with over 14 years’ experience managing education programs for organizations processing electronic payments and financial institutions operations areas. Prior to founding Dynamic Mastership 3 years ago, Donna served as the Education Services Director for UMACHA for 9 years. Donna began her career serving as Training and Development Specialist for the Federal Reserve Bank, Minneapolis.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by BankersHUB

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877

Registration Options
Live Webinar: Register for the live event and get five days access to the On Demand Playback. You’ll have an opportunity to ask questions during the presentation and be free to review the content for the next 5 (business) days Registration also includes links to presenter materials, handouts, and pdfs.
Additional Hookups: Registering another banker from a different location

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